About the Residence
About the Residence
Since 1988, United Hospice of Rockland has cared for thousands of our neighbors in Rockland and lower Orange Counties, providing the essential care and services that enable those who are seriously ill to remain in their own homes, and offering them comfort, dignity and control over the important decisions that impact their end-of-life care.
However, for our seriously ill loved ones, friends and neighbors who:
- live alone, with no support system in place to complement Hospice’s program of care;
- live with an elderly or infirmed partner whose own condition prevents them from being able to provide adequate care or support;
- come from institutional settings or return from having spent time outside the community, who have no home to which they can return; or
- have families who are fearful of caring for their loved ones at home during their final phases of life.
The options available in our community have been limited. UHR's answer to this considerable gap in services was to build the Joe Raso Hospice Residence (JRHR). The JRHR offers a residential environment, together with the full complement of Hospice’s comfort-oriented care and services including expert pain and symptom management, nursing care, assistance with the tasks of daily living (feeding, bathing, etc.), friendly visiting by volunteers, spiritual and psycho-social counseling for patients and their loved ones, and bereavement counseling and support groups for surviving family members.
The JRHR, consisting of approximately 10,000 square feet, is situated on 11 beautiful acres in New City, amidst a peaceful setting of streams, woodlands, wildlife, and a pond. The residence offers:
- Eight to ten private, spacious suites, offering space for visiting family members and convertible furniture for overnight stays.
- Specially-designed bathroom facilities including a special "wheel-in" bathtub, radiant heat and other similar amenities.
- Flexible dining options tailored to meet the special needs of residents
- A "great room," where residents and family members can gather to visit, read, sit by the fireplace or just view the courtyard.
- Private areas for patients and families to visit, meet with a social worker, for contemplation or meditation.
- Life-enhancing therapies, such as music, pet, and massage.
- Special outdoor spaces, including gardens, paths and a courtyard that accommodates wheelchairs and beds.
How are hospice services paid for?
Two forms of payment are required to cover the cost of care provided at the JRHR:
The first form of payment covers hospice services. This care is most often, but not always, covered by Medicare, Medicaid and private insurance. UHR will verify coverage for hospice services and will inform the patient/family/oved ones. A sliding scale is available to cover this portion of the payment for care.
The second form of payment covers residential services/room and board. Some of the services include: 24 hour care provided by the nurses and hospice aides, use of all public areas of the residence and grounds, in room accommodations to enable family members or significant others to remain throughout the night, meals for residents, snack foods for residents and guests, housekeeping and linen services, trash removal, telephone, television with basic cable service, internet access, etc. Room and board is covered by Medicaid, by some private insurance and long term care policies. Private payment for room and board is accepted if coverage is not available through insurance.
Please call us at 634-4974 to discuss your needs and to have someone answer any questions you may have.
What People Say About The Joe Raso Hospice Residence
"Please know that your patient care for my sister, HA, comforted her and us, her family. Your good-humored, respectful exchanges and interactions graced her end of life days. That I was able to spend those last weeks at my sister's side was a singular blessing and testimony to the wisdom and understanding of the hospice concept. I thank each of you for you unstinting generosity, your multitide of seen and unseen kindnesses to me and my sister."
"I want to thank the entire staff at the Joe Raso Hospice for the outstanding care administered to my husband. "O" spent five weeks at your facility. During that time, he was treated with respect and dignity. His every wish was granted, even having a final poker game with his buddies. I thank you all for keeping him comfortable and welcoming me so I could have more time with my "O".
"We cannot thank you enough for the wonderful care to my mother during the last two weeks of her life.We are forever grateful to those who provided so many services. Thank you, Judy, for taking the time to talk to me. I was able to express my fears and my sadness and your support comforted me and calmed my anxiety. Father Tim, your kindess and your soothing words were a great source of strength and hope. We appreciated your prayers and your asking the volunteers to visit and sit by by my mother's side. Your emotional support was outstanding. Also, Mary Lynne, you were compassionate all along and especially on the day of my mother's passing. Your thoughfulness and attentiveness gave us the strenght to face our sorrow. Our dear nurses, Kim (evening) and Kim (day), Pauline, Sheilia, Pathie, Age and others, please accept our sincere thanks for your amazing care to my mother, for taking the time to explain changes in her condition and for you dedication and competency. And our gratitue to the aides and the housekeeping staff, so considerate and thoughtful and to the compassionate volunteers who sat by mother's side and offered her liquids to calm her thirst. Muriel, I love your beautiful notes and Robyn, thank you for your gentleness and sweetness. And Karen, thank you for giving us hope. It was an honor to meet such a wonderful, responsive, and professional group of people. We will forever be grateful."
- Joe Raso Hospice Residence
- Hospice Care
- Bereavement Services